Great Contact Manager for our business
We used Outlook Business Contact Manager before, and this is like that for SharePoint!
Simple to use, love the lead capture and conversion into opportunities, great for my team to get the total picture. Very easy to customize without programmers. Fit exactly what we needed. We use it with CCS Customer Service so we can share issue info across team.
So customizable that we took some time to setup. Not product issue, just us wanting to add more and more.
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