BA Insight's Longitude search for SharePoint
The biggest selling feature for me is the prompt support before, during and after purchase.
We have had nothing but good comments from our users about the search.
Very good documentation
Longitude has provided the bridge for the users
As a global organization implementing a standard compliant document and record management solution for a variety of client teams it was important that we provided client teams with a consistent and superior search experience to accommodate different teams and deparment taxonomies. The search experience would need to provide value to the organization as it changed from a traditional network share file storage to SharePoint. Additionally, the Search Product needed to have the flexibility change properties users would be able to do faceted search as our business changed without endless customizations and regression testing. We find that the using Longitude Webparts, cuts down on our configuration, testing and deployment time.
My business users are ecstatic
As a large global organization with technical research teams located worldwide, ensuring each of the research teams were aware of what data was available for them to leverage was a difficult task. Even if the user knew where the information was located, finding the required data in the repository often proved to be a challenge. Longitude gave us the ability to easily customize our search experience to better meet the user expectation.
Easy to configure
Great support team
Ability to preview documents
Enhancement of the relevancy algorithm
Excellent for Searching
This product is above and beyond the standard search for MOSS in many ways. The results and preview functionality make it a top end product to use and you can quickly navigate and browse documents to find what you're looking for. The taxonomy and customization of Longitude are excellent, and users can really drill down to narrow a search without going through pages and pages of search results. The tech support for this product is excellent. If you have a problem you're getting a response sometimes immediately and always within the day.
By far the preview feature of documents has put this product above and beyond all the others out there for searching. We researched a number of other products and this one hits the mark not only on functionality but on price. They have an excellent sales team and are very easy to work with.
Navigating throught the Taxonomy
Longitude is a significant enhancement to Sharepoi
As a law firm that works with long legal documents, often in PDF format, we wanted a way to improve the functionality of Sharepoint search results. While Sharepoint's search engine is fast, the need to click on a result and wait for the file to open before seeing it was burdensome to our users. Longitude solved this problem elegantly. The SVG preview files come up instantly in the browser and you can jump right to the relevant page from the Longitude search results. So let's say that in a 100 page legal brief, the key term you are looking for is on pages 10, 45 and 90. Now, with three quick clicks the attorneys can jump to those pages and see them in the preview before deciding to open the document - shaving many seconds of time off the process. With regular Sharepoint, you'd have to open the document (which can take a while if the file is large), then use the search feature in Word or Acrobat to try and find the term again - a slow process that is not nearly as intuitive.
Longitude also provides an excellent faceted search feature as part of its UI that is well designed and customizable.
Another neat feature is that when a certain document is looked at frequently, Longitude tracks this in its database and adds stars to it, increasing the document's relevance. This feature tells users that this document has been looked at or downloaded by other users.
The company was very responsive and worked closely with us to ensure that our questions were met. Customer service has been excellent.
BA-Insight Longitude allowed us to dramatically extend the functionality of OOTB Sharepoint search without the need to replace the search engine with a far more complex and expensive product.
Bridges the search gap
Excellent Product, Excellent Support
BA-Insight does a great job of documenting and supporting the product
Bridges the gap between Out of Box MOSS Search and user expectation
BAInsight Longitude enhances search
We are very happy customers of the product. Longitude definitely adds alot of value to search and I couldn't imagine using search without it now.
No end user tagging (promised on future software roadmap).
Just what I needed
Thiis Longitude product is just what my users had asked for in SharePoint. The comapany worked with me to offer me the best price for my needs. I am very pleased with our purchase and the support I have received.
Longitude Delivers an excellent product
We ran two development environment setups and a pilot which is becomming production. Their technical staff was responsive and supportive in helping us get this setup. We are company of less than 150 employees and have a small IT staff - and we were able to lean on the support staff as needed during the setups - a real asset for us.
The product displays nice silverlight previews with searched for tags and properties highlighted. Full views give details like hit count per page,and there are enhanced features right off of the preview - like sending the document to someone. Our company will just be scratching the surface as we propogate this throughout, but the immediate visual information from the previews is compelling.
TSP - Collaboration
Seems that the product works well to integrate sharepoint with popular connectors but needs to be heavily customized when used to integrate websphere or other products, especially when the ACL must be kept in considertations